Accessibility statement for www.abergavennytowncouncil.gov.uk
This website is run by Abergavenny Town Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- zoom in up to 300% without the text spilling off the screen
- change colours, contrast levels and fonts
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
The website should not have any areas which are inaccessible to people with disabilities.
Meaningful images in the text should have alternative descriptions which allow screen readers to explain what the image holds.
Uploaded and linked documents on the site, such as PDFs should be created in an accessible way, allowing them to be read by screen readers, with the proviso that this may not be the case with older, archival material which would be prohibitively expensive or difficult to update.
The website administrators should take care when designing the site that good levels of contrast are used between text and background colours and that alternative explanations are provided for embedded video or audio content.
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- email firstname.lastname@example.org
- call 01873 735820
We’ll consider your request and get back to you in 5 working days.
If you cannot view the map on our ‘contact us’ page, call or email us for directions.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: the Town Clerk on email@example.com or ring 01873 735820.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
We do not currently provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment and our offices do not have audio induction loops.
If you contact us beforehand we may be able to arrange a British Sign Language (BSL) interpreter.
Find out how to contact us on https://www.abergavennytowncouncil.gov.uk/contact-us/
Technical information about this website’s accessibility
Abergavenny Town Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
Non compliance with the accessibility regulations
Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).
When we publish new content we’ll make sure our use of images meets accessibility standards.
PDFs and other documents
Many of our older PDFs and Word documents do not meet accessibility standards – for example, they may not be structured so they’re accessible to a screen reader.
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
Any new PDFs or Word documents we publish will meet accessibility standards.
We do not have any live video streams on the website. If in future we have live stream videos they will not have captions as to do so would be a prohibitive cost.
This statement was prepared on 21st July 2020.